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Monday, October 31, 2011

Qantas statement in full

Aircraft currently in the air will complete the sectors they are operating. However, there will be no further Qantas domestic departures or international departures anywhere in the world. This will have an estimated financial impact on Qantas of $20 million per day.

The lock-out will continue until the ALAEA, the TWU and AIPA drop the extreme demands that have made it impossible for agreements to be reached.

Jetstar flights, QantasLink flights and Qantas flights across the Tasman operated by Jetconnect will continue. Express Freighters Australia and Atlas Freighters will also continue to operate.

Requirements for employees are as follows:

- Until the lock-out commences, all employees are required at work as normal and will be paid.

- Once the lock-out commences:

- employees who are locked out will not be required at work and will not be paid.

- employees working overseas will not be locked out and will continue to be paid.

- all other employees are required at work and will be paid as normal.

Customers booked on Qantas flights should not go to the airport until further notice. A full refund will be available to any customer who chooses to cancel their flight because it has been directly affected by the grounding of the fleet. Full rebooking flexibility will be available to customers who wish to defer their travel.

Assistance with accommodation and alternative flights, as well as other support, will be offered to customers who are mid-journey.

Only customers travelling within the next 24 hours should call Qantas contact centres (on 13 13 13).

Qantas regrets that this action has become necessary and apologises sincerely to all affected passengers.

Issued by Qantas Corporate Communication (5218)

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